ABOUT AVOK
THE AVOK FAMILY
Avok Worcester has been in business since 2010.
We as owners have been in the Micro Finance Industry for over 18 years and are a sister branch of the Royal Finance group which has been in business for over 25 years and has 19 branches around South Africa.
We are a registered Micro lender with the National Credit Regulator (NCR), which means we are operating according to the Law. We are also a member of Micro Finance South Africa (MFSA), to ensure we are constantly updated with the latest product rules and regulations to provide our customers receive the best.
OUR VISION
Our VISION is to one day be able to provide Lower Income Persons a Housing loan or Small Business Loan in order to better their lives.
OUR MISSION
Our MISSION is to provide financial relief in a time of need, according to each individual’s affordability. To assist and advise how to improve and better their financial situation.
THE AVOK WAY
SERVICE
We strive to provide exceptional service, going above and beyond to meet our clients' needs, and earning their trust through our dedication and commitment.
CARE
At the core of our micro finance institution, we prioritize caring for our clients, understanding their unique circumstances, and offering compassionate support that builds lasting trust and empowers them to thrive.
TRANSPARENCY
We believe in fostering trust through complete transparency, ensuring that our clients have access to clear and accurate information, and empowering them to make informed decisions about their financial journey.
HONESTY
Trust is built upon a foundation of honesty. We are committed to conducting our microfinance operations with integrity, always providing truthful and reliable information to our clients, enabling them to have faith in our services.
FRIENDLINESS
We value the power of friendliness and warmth in establishing trust. Our team is dedicated to creating a welcoming environment, where our clients feel comfortable and supported throughout their microfinance experience.
FAMILY DRIVEN
Our microfinance institution operates with a strong sense of family-driven values. We treat our clients as part of our extended family, prioritizing their well-being, and building trust through a nurturing and supportive approach that goes beyond financial services.